Delivery Information

  • Once your order has shipped, you will receive a shipping confirmation via email with a tracking number.
  • Orders will not be shipped during weekends (Saturday and Sunday).
  • Domestic shipping is free.
  • Domestic deliveries typically take 5-10 day once shipped.
  • We ship via DHL eCommerce.
  • We ship internationally.
  • International orders generally take 3-5 weeks.
  • International orders shipping cost is $12.
  • There is no tracking information available for international deliveries.
  • Customs charges may apply for international orders.¬†These import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

Refund Information

  • Due to the nature of the redemption, no refunds are available once your order has shipped.
  • Refunds to payments made with crypto will have the gas fees deducted from the total amount returned.
  • If you need to cancel before an order is shipped, please email contact@alohanft.com.